Our warehouse is currently closed while our small business takes a short pause to recharge 🧡. Orders placed now will begin processing from 23 June 2025.

Returns will still be processed during this time, but please be patient as we temporarily with operate with one busy mum, juggling her 'day job' and working on a limited basis (we truly are a small, family run business! Special thank you to my sister for holding fort allowing me to take a break). We can only issue store credits for eligible returns during this time. If you choose to do an exchange, please note that we won't be able to ship your new items until 23 June 2025.

Thank you so much for your patience and continued support!

Carly (Owner) xx

Thank you for shopping at Peach The Label! We want you to feel amazing in your purchase, so if your item(s) are not quite right, we'll gladly accept returns on unworn, unwashed merchandise purchased at full price with Peach The Label. 

Please make sure you read and understand our Returns Policy below:

Returns Policy

We offer store credit or exchanges on full priced items (no exchanges on international orders).

• Items must be returned within 14 days of receiving the parcel. We recommend trying your garments on as soon as you receive them so you can return within this timeframe if needed. 
• All items must be in original and saleable condition; unworn and unwashed with all original packaging and/or labels. No fake tan, makeup or deodorant marks, odours of any kind, animal hair, etc.
• All items purchased on "sale", "clearance", "final sale" or with a promotional code  are final and cannot be returned. This includes sale events such as Black Friday sales.
• Returns shipping is at the customer’s expense.
• If the item is deemed soiled or damaged upon arrival, or has been sent outside the 14 day returns timeframe, we reserve the right to either deny your return or issue a partial credit to you, not a full credit.   

Faulty or Incorrect Orders

Let us know straight away at hello@peachthelabel.com.au and we will help get it sorted! Please include your order number (5 digit code starting with #) and a picture of the deemed fault so we can assist as quickly as possible. 

We will act in accordance with ACCC guidelines to ensure your consumer rights are garanteed on all major defects :)

Returns Parcel

Include your name & order number on the return (otherwise we have no way of knowing who it is from!) If you'd like an exchange, please also note which style, colour and size you'd like to exchange your item(s) for. 

Returns Address

Please ensure you have carefully checked your return complies with our returns criteria and conditions before sending, and post your return to: 

Attn: Peach The Label

PO Box 273 Mornington VIC 3931

Please include your name and order number on or in the parcel so we can identify your return. Please note, all returns will be thoroughly inspected upon receipt. Please note that Peach The Label is not liable for return shipping costs for items that do not meet our returns criteria. If your return is ineligible based on our policy, you will be responsible for the cost of return shipping should you wish to have the item sent back to you.

*Please note that the goods are your responsibility until they are returned to Peach The Label.  We will not be able to provide a store credit/exchange on item/s that are not received or are lost in transit. We highly recommend returning items through traceable mail (i.e. a tracking number).

 **Credits cannot be used in conjunction with other offers, discounts or promotions.  Store credits can only be used on physical product (not gift cards or shipping).